Privacy Policy

Last Updated: October 5, 2026

Bounce Rite Back Party Rentals (“Bounce Rite Back,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, protect, and handle information when you visit brbpartyrentals.com (the “Website”), request or use our party and event rental services (the “Services”), submit a form, contact us, or participate in our SMS/text messaging program (the “SMS Program”).

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you interact with our Website or Services.

Depending on how you interact with Bounce Rite Back, the information we collect may include:

Contact and Customer Information

• First and last name
• Email address
• Phone or mobile phone number
• Mailing or billing address
• Event or delivery address
• Information about your event
• Information you provide when requesting a quote or booking a rental
• Other information you voluntarily provide through our forms or communications

Transaction and Rental Information

When you request or book our Services, we may collect information related to your rental, such as:

• Rental selections
• Event date and time
• Delivery and pickup details
• Payment or transaction information
• Reservation information
• Communications regarding your rental

Payment information may be processed through third-party payment providers. Where applicable, Bounce Rite Back does not directly store complete payment card information on its own systems.

Communications

We may retain information contained in communications you send to us, including emails, phone or text communications, quote requests, customer support inquiries, and other correspondence.

SMS Information

If you voluntarily opt into our SMS Program, we may collect and maintain:

• Your mobile phone number
• Your SMS consent or opt-in status
• The date, time, and method of your opt-in
• Information regarding your SMS preferences
• Messages and communications exchanged with you
• Your opt-out or STOP request, if applicable

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics tools, pixels, tags, logs, and similar technologies.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• General geographic information
• Referring website or page
• Pages visited
• Links or buttons clicked
• Date and time of visits
• General Website usage information

This information generally does not directly identify you by name and may be used to understand how visitors use our Website.

3. How We Use Information

Bounce Rite Back may use collected information for legitimate business purposes, including:

• Responding to inquiries and quote requests;
• Processing and managing rental reservations;
• Providing our Services;
• Coordinating delivery, setup, and pickup;
• Communicating with customers regarding their events and rentals;
• Providing customer support;
• Sending requested information;
• Sending service-related SMS messages when you have provided appropriate consent;
• Processing payments and transactions;
• Improving our Website, products, and Services;
• Understanding Website traffic and usage;
• Maintaining Website security;
• Detecting and preventing fraud, abuse, or unauthorized activity;
• Complying with applicable laws and regulations; and
• Performing other activities necessary to operate and improve our business.

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law or with your consent.

4. SMS/Text Messaging Program

If you voluntarily provide your mobile phone number and expressly opt into the Bounce Rite Back SMS Program, you consent to receive text messages from or on behalf of Bounce Rite Back at the mobile number you provided.

SMS messages may relate to:

• Rental inquiries and quote requests;
• Reservations and bookings;
• Delivery and pickup coordination;
• Event scheduling;
• Rental reminders;
• Service-related notifications;
• Customer support;
• Responses to questions or requests; and
• Other communications directly related to your interaction with Bounce Rite Back.

Message frequency may vary depending on your interactions with us.

Message and data rates may apply.

Your consent to receive SMS messages is not a condition of purchasing or renting our Services.

SMS Opt-In

By checking an SMS consent checkbox, submitting an SMS opt-in form, or otherwise expressly providing consent to receive text messages, you authorize Bounce Rite Back to send SMS messages to the mobile number you provided for the purposes described at the time of consent.

Consent is not inferred merely because you provide your phone number to us.

5. SMS Opt-Out

You may withdraw your consent to receive SMS messages at any time.

To stop receiving SMS messages, reply:

STOP

After receiving a STOP request, we will process your request and discontinue SMS messages from the applicable SMS Program, except where otherwise permitted or required by law.

You may also contact us using the information provided in the Contact Us section below regarding your SMS preferences.

To request assistance with SMS messages, reply:

HELP

Message and data rates may apply.

6. No Sharing of SMS Opt-In Information

WE DO NOT SELL, RENT, OR SHARE YOUR MOBILE PHONE NUMBER OR SMS OPT-IN INFORMATION WITH THIRD PARTIES OR AFFILIATES FOR THEIR OWN MARKETING OR PROMOTIONAL PURPOSES.

SMS OPT-IN DATA AND CONSENT INFORMATION WILL NOT BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR THEIR OWN MARKETING PURPOSES.

Your SMS consent, mobile phone number, and related opt-in information are used only for the purposes described in this Privacy Policy and for providing the communications or Services you have requested.

We may use service providers that assist us with business operations, such as communications, SMS delivery, Website hosting, booking, payment processing, analytics, or customer management. These providers may process information on our behalf as necessary to provide their services to us, but they are not authorized to use your SMS opt-in information for their own independent marketing purposes.

We may also disclose information when required or permitted by applicable law, such as to comply with a legal obligation, court order, governmental request, or to protect the rights, safety, and security of Bounce Rite Back, our customers, or others.

7. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies.

Cookies are small data files stored on your device that can help websites remember information about your visit and understand how visitors interact with the Website.

We may use cookies and similar technologies for purposes such as:

• Operating and maintaining the Website;
• Remembering certain preferences;
• Understanding Website traffic and usage;
• Measuring the effectiveness of Website features;
• Improving Website performance;
• Analytics and reporting;
• Security and fraud prevention; and
• Supporting advertising or marketing functionality, where applicable.

Some cookies may be placed by third-party service providers that provide analytics, advertising, payment, security, or other Website-related services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Website.

8. Analytics and Third-Party Technologies

We may use third-party services to help us understand Website traffic, improve Website performance, process transactions, provide forms or booking functionality, or communicate with customers.

These third-party services may collect information through cookies, pixels, scripts, or similar technologies in accordance with their own privacy policies.

Examples may include Website analytics, payment processing, scheduling, customer relationship management, communications, security, and advertising providers.

We encourage you to review the privacy policies of third-party services you use through our Website.

9. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Security measures may include:

• Access controls;
• Authentication procedures;
• Secure Website connections;
• Reasonable safeguards for customer information;
• Limited access to information based on business needs; and
• Use of reputable third-party service providers where appropriate.

However, no Website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing Services, maintaining business and transaction records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Information Sharing and Disclosure

Bounce Rite Back does not sell personal information.

We may disclose information to trusted service providers and business partners when reasonably necessary to operate our Website and provide our Services.

These parties may include providers involved in:

• Website hosting;
• Payment processing;
• Booking and scheduling;
• Customer relationship management;
• SMS and communications delivery;
• Email services;
• Analytics;
• Website security;
• Technical support; and
• Other business operations.

These service providers are permitted to access information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

• When required by law;
• In response to a valid legal process or governmental request;
• To enforce our agreements or policies;
• To protect our rights, property, or safety;
• To protect customers or other individuals; or
• In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets, subject to applicable law.

We do not sell or share your personal information for third-party marketing purposes.

In particular, SMS mobile numbers and SMS opt-in/consent information are not shared with third parties or affiliates for their own marketing purposes.

12. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the ability to:

• Request information about the personal information we maintain about you;
• Request correction or updating of inaccurate information;
• Request deletion of personal information, subject to applicable legal or business requirements;
• Withdraw consent where processing is based on consent;
• Opt out of SMS communications by replying STOP;
• Request assistance with your SMS preferences by replying HELP; and
• Ask questions about how your information is collected or used.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests to help protect your information from unauthorized access.

13. Children’s Privacy

Our Website and Services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information directly from children under 13 for the purpose of providing our Services.

If you believe that a child has provided personal information to us without appropriate parental or legal authorization, please contact us so that we can take appropriate steps to address the information.

14. Third-Party Websites

Our Website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

When you leave our Website or interact with a third-party service, we encourage you to review that party’s privacy policy before providing personal information.

15. Florida Privacy Considerations

Bounce Rite Back is based in Florida and operates primarily in Florida.

We seek to comply with applicable federal and Florida privacy requirements relating to the collection and handling of personal information.

Privacy rights may vary depending on your state of residence and applicable law. Nothing in this Privacy Policy is intended to limit any privacy rights you may have under applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, Services, SMS Program, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

Your continued use of our Website or Services after changes to this Privacy Policy become effective constitutes acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.

17. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS Program, please contact us:

Bounce Rite Back Party Rentals
Coral Springs, Florida 33065

Phone: (954) 613-9447
Email: info@brbpartyrentals.com

Website:
https://brbpartyrentals.com/

Terms and Conditions:
https://brbpartyrentals.com/terms-and-conditions

By using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.